1. Which of the following is the best technique for sending a large e-mail attachment?
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35. What does it mean when you type an e-mail in all capitals?
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- Just attach it and send it.
- Email the other party directly first and make sure their connection can handle a large download.
- Try and break it up into several smaller downloads, or ‘zip’ the file if possible.
- Send part of it, and wait to see if they request the remaining part.
- b and c
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- The cc: can be confusing since the recipients might not know who is supposed to act on the message.
- Unless the recipient in the cc: field knows why they are receiving a copy of the message, he or she may not act on the message, but assume it is really only for the main recipient.
- It can sometimes devalue the main message depending on the context, as it could be seen to depersonalize the main message.
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- Someone who goes trolling on the internet, moving from place to place without settling anywhere in a chat room or on a board.
- A funny emoticon made to look like a troll.
- Another name for a spammer.
- Someone who participates in a message board or chat with the intention to disrupt it in some way.
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- Flaming means delivering a strongly held opinion without holding back any emotion, often offending the person who is ‘flamed’.
- To grow angry and increasingly upset by a message you have received.
- To grow red in the face, embarrassed by certain online content.
- To cause a shutdown of your computer and several others on the same network, even if by accident.
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- Because it can be difficult to read.
- Because it takes up more room and makes the email longer.
- Because it is considered ‘yelling’.
- Because it is tough on your keyboard.
- a and c
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- Looking further down the screen (good netiquette).
- Scrolling down to follow the conversation as it develops (bad netiquette).
- Posting multiple, often single letter postings so the chat screen scrolls very fast for all users (bad netiquette).
- Flicking between multiple chat screen on multiple sites (neither good nor bad netiquette).
- None of the above
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- Use capitals
- Use color
- Use carefully chosen words and phrases, so that the meaning is clear and not ambiguous and unlikely to cause misunderstandings.
- Draw a picture and insert it around the text.
- None of the above
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- Read the e-mail through for spelling and grammatical errors, to simplify the message if possible, and to check the recipient’s e-mail address.
- Nothing, the quicker you send it, the quicker they will receive it.
- Copy the e-mail at least twice into a word document, as a double precaution.
- Check the time, so you can remember when you sent it, in case they call.
- All of the above
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- Weddings, funerals, engagements, birthdays.
- After hours get-togethers.
- Casual meetings related to school or work.
- A local prize draw.
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- Do not reply to them.
- Delete them.
- Transfer them to your spam folder.
- Ignore them (if you notice them, as they are usually transfered to your spam folder automatically).
- All of the above
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- Spam your friends.
- Remember the human (remember that a real person is receiving the message).
- Sometimes act friendly in chat and emails.
- Only flame your friends by accident.
- All of the above
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- Electronic netball practice.
- An abbreviation for ‘internet etiquette’ or even ‘ethics on the net,’ the correct way to interact in an online setting.
- Networking expertise, especially when off-line.
- Online chatrooms for sophisticated Mac and PC users.
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- Happy today happy
- Hope this helps
- Help the human
- Happy to help
- b and d
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- It’s not – you can format in any style you like, as the recipient will find a way to understand the message.
- Because the recipient may not be able to read certain fonts or formats on his or her computer.
- It is polite, and looks neater, especially if you use pretty colors.
- Sometimes computers have been known to blow up when used with the wrong fonts.
- None of the above
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- Use their first name, it is always the friendliest option.
- Use their last name, such as Mr. Jones or Ms. Jones.
- Use their full name, with their first name in parentheses afterwards.
- Use Dear X to demonstrate your uncertainty, and they will probably correct you.
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- Been Ready Buddy
- Been Really Busy
- Being Really Busy
- Be Right Back
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- They contain important information such as credit card number.
- They indicate that the email is urgent.
- They are meant for fun and entertainment value.
- They act as a signature which is added at the end of each sent mail.
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- To measure the width of the desktop PC in comparison to a laptop of the same brand.
- To open doors for them to fit through, a reference specifically to the real rather than the virtual world.
- To be conscious of how much storage space you are controlling in any given communication, since everyone only has limited space.
- To allow them two communications for every single communication of your own.
- None of the above
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- Always make your posts accurate and truthful (as well as entertaining) especially if they reflect on your reputation as someone with an online presence.
- Make it long and detailed, and occasionally bend the truth a little for the sake of impact, even if you are discovered.
- Make the blog colorful, or make your posting in bold, italic or in capitals, for emphasis.
- All of the above
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- Forwarding them to your friends, as often advised by the e-mail hoax itself.
- Discarding or deleting them immediately.
- Considering them, and allowing them to send to your entire contacts list, for other people to decide about their authenticity.
- Printing them out and sending hard copies to a local internet watchdog or awareness group.
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- Try to reply within a 24-48 hour window, but allow at least the same amount of time before sending a follow-on e-mail, if not longer.
- Always reply within 24 hours, and expect the same from someone else.
- Wait 36 hours before replying to any e-mail, but send a follow-on e-mail within 24 hours if you don’t hear anything.
- Always allow a month for a reply, and return your own received e-mails within three weeks.
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- To be polite. People expect to always see the thread.
- To increase comprehension of the latest message, and show the history of messages that led up to this point in the exchange.
- Because it looks like an oversight. The thread should always be there.
- None of the above
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- Only sign emails which you send to business associates.
- Do not sign at all as people know who the email is from, courtesy your return email address.
- Include the ‘from’ information in the subject line so you can save the time of ‘signing’ the email.
- Create a signature that will get automatically attached to every email you send.
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- long
- short
- in a huge font making them easier to read
- always indented
- None of the above
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- People who are non-native English speakers will understand your writing easily.
- Good grammar and spelling keep ambiguity to a minimum, thereby communicating the message more clearly.
- You do not want to be embarrassed.
- It is good manners, and you can be proud of yourself.
- You are always morally judged by how many typos you make.
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- For What It’s Worth, For Your Information
- For Why It’s War, For Your Info
- For Whom It Worries, Forget Your Instructor
- Future Wear Inside Walls, Fool Your Insides
- For Whom It Worries, Fax Your Information
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- As often as possible, the more people know the information the better.
- Always, as e-mails should have at least two recipients at all times.
- Only if the information is really relevant to everyone on the list, otherwise keep ‘reply all’ to a minimum.
- You should ‘reply all’ about twice as often as you simply ‘reply’.
- None of the above
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- That you should set up a virtual online presence and scare people when they log-in.
- That you should familiarize yourself with a website’s contents — its purpose, its FAQ, its community — before making a contribution.
- a and b
- That you should contribute quickly before anyone discovers that you are an unwelcome presence, or only tenuously connected to the site and its online community.
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- To use varied italics, colors and special fonts because people like to see them.
- To keep the information relatively short, precise and always polite, with simple questions relating to what you expect to happen.
- To make detailed demands in long paragraphs, with the implication of wrongdoing on the part of the receiver.
- To panic, but then recover, and decide to send the message by regular mail, as this is definitely more secure.
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- How many images you can upload as fast as possible.
- Consider the feelings and reputation of the person whose image you are uploading, especially if the image is compromising in some way.
- Whether it is clear that you are the one uploading the images or not.
- None of the above
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- vCards are online invitation cards, but the recipient often does not want to attend the event.
- vCards are e-mail that copy in other members of your contacts list automatically, which is often not desirable.
- vCards are electronic business cards, but they often take the form of an e-mail attachment, therefore making every e-mail look like it has an attachment.
- vCards are online stationery cards used for a variety of events, and therefore business and recreational events can get confused.
- None of the above
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- Make a request for the e-mail to be recalled or sent back to you.
- Race over to the recipient’s computer, especially if he or she lives or works locally, and delete the message manually.
- Send a follow-up message explaining that the previous message was a mistake, with a brief apology and explaining that the message can be ignored.
- Jump up and down in frustration and tear your hair.
- All of the abov
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- BSU
- BCNU
- BCINU
- BCINYU
- BSNU
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35. What does it mean when you type an e-mail in all capitals?
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- The e-mail is important
- The e-mail is an emergency
- The e-mail is classified information
- The effect is that you are shouting
- b and c
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- Sending online presents or ‘spam’ to your co-workers and friends (good netiquette).
- Sending unsolicited e-mails or communications to people online (bad netiquette).
- Both a and b, depending on the context.
- Same as ‘flaming’ (good netiquette).
- Same as ‘e-mail jousting’ (bad netiquette).
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